Cookies policy

This website (the “Platform”) and any mobile sites and applications relating to the Platform uses cookies for the purposes described in this policy. ETrawler Unlimited Company, t/a CarTrawler, whose registered office is Classon House, Dundrum Business Park, Dundrum, Dublin 14, is the owner and operator of the Platform (“us”, “we” or “our”).

COOKIES

Cookies are tiny text files stored on your device (e.g. your phone or your computer) which collects information every time you visit the Platform and certain web pages on it. A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your device if you agree. Cookies contain information that is transferred to your computer's hard drive. Some cookies collect personal data.

Cookies allow us to keep track of the car you are booking and to remember you when you return to our Platform and also to remind you to complete your booking. Our Platform places cookies to distinguish you from other users of our website. They also help us to ensure that the Platform is displayed in the best way to you and to improve the individual customer experience. Cookies help us to remember details of your visits to the Platform, including but not limited to, technical information about your visit such as your IP address, browser language, the previous website from which you reached us and the type of browser you use, domain, number and time of visits. Cookies also help us to ensure that adverts you see online are more relevant to you and your interests. We also use cookies to monitor our Platform traffic and to analyse consumer demand.

We do not store personally identifiable information, including credit card details, in cookies we create, but we do use encrypted information gathered from them to help improve the user’s experience of the site. For example, they help us to identify and resolve errors.

SESSION AND PERSISTENT COOKIES

We may place cookies on your device via the Platform. Here’s a list of the main cookies (session and persistent) that we use, and what we use them for.

| Cookie Name | Cookie Purpose | Type |
|—|—|—|
| CT_PrioirID | Used to identify repeat users | Functional |
| PLAY_LANG | Used to identify display language | Strictly Necessary |
| PLAY_SESSION | Used to identify local session id | Strictly Necessary |
| ec_device | Used to identify device type | Functional |
| ec_country | Used to identify source country | Functional |
| PLAY_ERRORS | Used for logging purposes if error on the site | Functional |
| PLAY_FLASH | Used for logging purposes if error on the site | Functional |

Except for Strictly Necessary cookies, all cookies will expire after 30 days.

THIRD PARTY COOKIES

When you visit a page that contains embedded content, for example from YouTube, you may be sent cookies from these websites. We don't control the setting of these cookies, so we suggest you check the third-party websites for more information about their cookies and how to manage them.

Some of the third party cookies used are “analytical” cookies. They allow us to recognise and count the number of visitors and to see how visitors move around the Platform when they are using it. This helps us to improve the way our Platform works, for example, by ensuring that users are finding what they are looking for easily.

Third party cookies in relation to targeted advertising may be set when you visit the Platform. The purpose of banner advertising is to provide you with a range of products based on what you’re viewing on our website, which are presented to you when you visit other selected websites. The adverts may highlight offers deemed relevant to your browsing history. The technology behind some of these adverts is based on cookies.

MANAGING AND DISABLING COOKIES

When you first visit the Platform, we will ask you to consent to our use of cookies. You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including strictly necessary cookies) you may not be able to access all or parts of our Platform.

To book a car on our Platform, you need to have certain cookies enabled. If you do not wish to enable cookies relating to bookings you will still be able to browse the Platform, but parts of the Platform may not work as intended or at all. Most web browsers have cookies enabled, but please see below for help to turn them on should you need to.

To enable cookies

To find out about the type and version of web browser you use to access the Internet:
For PCs: click on 'Help' at the top of your browser window and select the 'About' option
For Macs: with the browser window open, click on the Apple menu and select the 'About' option
How to check cookies are enabled for PCs

Google Chrome

  1. Click on 'Tools' at the top of your browser window and then click Options
  2. Click the 'Under the Hood' tab, locate the 'Privacy' section, and click the 'Content settings' button
  3. Now select 'Allow local data to be set'

Microsoft Internet Explorer 6.0, 7.0, 8.0

  1. Click on 'Tools' at the top of your browser window and click 'Internet options' , then click on the 'Privacy' tab
  2. Ensure that your Privacy level is set to Medium or below, which will enable cookies in your browser
  3. Settings above Medium will disable cookies

Mozilla Firefox

  1. Click on 'Tools' at the top of your browser window and select Options
  2. Then click the Privacy icon
  3. Click on Cookies, then select 'allow sites to set cookies'

Safari

  1. Click on the Cog icon at the top of your browser window and select the 'Preferences' option
  2. Click on 'Security', check the option that says 'Block third-party and advertising cookies'
  3. Click 'Save'

Opera

  1. Click on 'Menu' at the top of your browser window and select 'Settings'
  2. Then select 'Preferences', select the 'Advanced' tab
  3. Then select 'Accept cookies' option

Safari on OSX

  1. Click on 'Safari' at the top of your browser window and select the 'Preferences' option
  2. Click on 'Security' then 'Accept cookies'
  3. Select the 'Only from site you navigate to'

All other browsers

Please check your documentation or your online help files.

Further information about cookies

If you'd like to learn more about cookies in general and how to manage them, visit www.aboutcookies.org (opens in a new window - please note that we are not responsible or liable for the content of external websites).

YOUR PRIVACY

Please be assured that any personal data gathered from our use of cookies will be treated in accordance with our Privacy Policy.

CHANGES TO THIS COOKIES POLICY

We may amend this Cookies Policy when material changes are made so please check back here for any updates.